How we work

Approach

Every engagement follows the same seven steps, whether it is a two-week review or a year-long build.

  1. 01

    Enquiry

    You describe what has to change. We reply in writing with questions.

  2. 02

    Scoping

    One conversation to agree the problem, the people affected and how the result will be accepted.

  3. 03

    Proposal

    A written scope, acceptance criteria, a price and a start date.

  4. 04

    Delivery

    We lead the work. Decisions, risks and changes are recorded as they happen.

  5. 05

    Acceptance

    The result is checked against the criteria agreed at the start.

  6. 06

    Handover

    Documents, access and records pass to your organisation.

  7. 07

    Close

    A short written close-out, and a support retainer if you want one.

Scoped to a result

We agree what finished means before we start, and we answer for it. The scope, the acceptance criteria and the price are in writing before the first day.

Written as we go

Decisions, risks and acceptance are recorded while the work runs. The record exists before anyone asks for it.

What we build on

We build on: Vercel, Neon, Supabase, Clerk.

We manage: Google Workspace; cPanel hosting for existing clients; AWS, Google Cloud and Azure tenancies.

We choose managed platforms with clear access controls and a documented data location.

Workspace
Google Workspace
Hosting
Vercel; cPanel (existing clients)
Data
Neon Postgres, Supabase
Identity
Clerk
Cloud
AWS, Google Cloud, Azure

Tell us what has to change.

Contact